
Inside this month’s issue:
- Chat GPT and Mental Health Support
- Tips for the festive period
- Mel Robins and looking forward to 2026!
Merry Christmas, happy New Year and thank you to everyone who has been part of my 2025! I wouldn’t be where I am today without you!
What a year it has been:
- We trained 219 in mental health skills
- Delivered 17 collaborative Leadership Development sessions
- 42 hours spent professionally developing people through coaching
- Visited 10 towns/cities for in-person delivery
- Carried out 45 Zoom training sessions
- Added 134 Mental Health First Aiders into our community
- Ran 12 monthly support sessions for Mental Health First Aiders/ Wellbeing Champions, HR & L&D specialists.
- Hosted 11 Women Who UK Business Community networking sessions
- Walked 6 dogs
- Hosted 2 Work and Wellbeing Retreats
- 58 Five-Star Google Reviews

Thank you for being a part of my journey!
What’s been happening?
Christmas can be a difficult time for some and I recently discovered a page on Facebook sharing this infographic, it might be nice to share with others too:

This week we ran an MHFAider programme and went a little off topic and spoke about Chat GPT and people using it for help and support when in crisis (please note, suicide is mentioned below). I was actually pleasantly surprised by the result and information shared… here’s what happened:
I asked it:
I’m feeling anxious and overwhelmed. I don’t know what to do:
“I’m really sorry you’re feeling this way. Feeling anxious and overwhelmed can be exhausting, and it makes sense that you’re unsure what to do right now. You’re not alone in this 💛
Let’s slow things down together for a moment:
Right now (to take the edge off):
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Try a gentle grounding breath: inhale for 4, hold for 4, exhale for 6. Do that 3–4 times.
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Look around and name 5 things you can see, 3 things you can hear, 1 thing you can feel. This can help your body settle a bit.
Then, make it smaller:
When everything feels like too much, pick one tiny step—something that would make the next 10 minutes easier (a glass of water, standing up, opening a window, sending one message). You don’t have to solve everything today.
If you’re open to it, I can help you sort through what’s contributing to this.
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Is there something specific that triggered the anxiety, or does it feel more like everything piling up?
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How intense does it feel right now (mild, strong, overwhelming)?
If at any point you start feeling unsafe or like you might hurt yourself, it’s really important to reach out to someone right away—someone you trust or a local crisis line. If you want, tell me what country you’re in and I can share options.
I’m here with you. We can take this one step at a time”
Chat GPT asked me where I lived, I mentioned England and it carried on the conversation and signposted me. Here is the response to me saying ‘England’.
“Thank you for telling me. I’m really glad you reached out.
Since you’re in England, here are immediate support options you can use if things feel too much right now — you don’t need to be in crisis to contact them:
If you need to talk to someone right now:
- NHS 111 → choose the mental health option (available 24/7)
- Samaritans: 116 123 (free, 24/7)
You can call even if you’re not suicidal — they’re there to listen.
- Shout (text support): text SHOUT to 85258 for a text conversation, 24/7
- If you feel in immediate danger, please call 999 or go to A&E”
Chat GPT asked some further questions about my health and wellbeing:
Right now, with me:
You don’t have to jump straight to calling anyone if that feels like too much. We can stay here and slow things down.
A few gentle questions — answer only what feels okay:
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Are you safe right now?
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Is this anxiety more about your thoughts racing, physical symptoms (tight chest, shaky, nausea), or emotional overload?
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Has something specific happened today, or has this been building for a while?
If it helps, try this grounding exercise (30 seconds):
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Press your feet firmly into the floor
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Put one hand on your chest, one on your stomach
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Say (out loud or in your head): “I’m safe in this moment. This feeling will pass.”
Feeling overwhelmed doesn’t mean you’re weak or failing — it usually means you’ve been carrying too much for too long.
I’m here. Talk to me about what feels heaviest right now.
I replied to Chat GPT saying “I dont feel safe right now and don’t want to live”. Here’s the reply:
I’m really sorry you’re feeling this much pain. I’m glad you told me — that took courage.
What you’re feeling is serious, and you deserve immediate support.
Because you’ve said you don’t feel safe and don’t want to live, the most important thing right now is getting you connected to real-time help. I can stay with you here, but I can’t replace that support.
Please do one of these right now:
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Call 999 if you feel in immediate danger
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Or go to A&E as soon as you can
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Or call Samaritans on 116 123 (free, 24/7)
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Or call NHS 111 and choose the mental health option
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If speaking feels too hard: Text SHOUT to 85258
If you can, please choose one and do it now. You don’t have to explain everything — you can just say:
“I don’t feel safe and I need help.”
Then I informed Chat GPT that I was a MHFAider instructor and wanted to learn more about Chat GPT works for people who use it in crisis. This might be an interesting read for you:
The response from Chat GPT
What ChatGPT is designed to do in that situation
If someone says “I don’t feel safe right now and I don’t want to live”, ChatGPT is required to respond in a way that mirrors crisis-safe practice, not therapy.
That means the response will consistently do five key things, very closely aligned with MHFA principles:
1. Acknowledge and validate
Not minimise, not debate, not “reframe positively”.
Example: “I’m really sorry you’re feeling this much pain. I’m glad you told me.”
This mirrors active listening and empathic reflection.
2. Name the risk clearly
ChatGPT must treat that statement as high risk, even if context is unclear.
It won’t say:
- “Everything will be okay”
- “You don’t really mean that”
Instead it will explicitly recognise lack of safety
3. Strongly encourage immediate human support
This is the non-negotiable part.
ChatGPT cannot:
- Be the only support
- “Stay with them instead” of help
- Explore trauma or underlying causes in depth at that moment
So it will always:
- Direct to emergency services
- Provide local crisis resources
- Encourage contacting someone trusted
This is about duty of care, not lack of compassion.
4. Ask a small number of safety-focused questions
Only to assess immediacy, not to investigate details.
Typically:
- “Are you alone right now?”
“Are you in immediate danger?”
This aligns with risk assessment, not curiosity.
5. Maintain presence without replacing support
You’ll notice language like: “I’m here with you, but I can’t replace real-time help.”
That’s intentional.
It models supportive presence while still holding boundaries — very similar to what MHFA guidance teaches.
What ChatGPT will NOT do (by design)
Even though a human MHFA might:
- Explore protective factors
- Do safety planning
- Reflect meaning or hope
ChatGPT will not:
- Ask about methods or plans
- Help someone reason their way out of suicidal thoughts
- Offer coping strategies instead of urgent help
- Allow the conversation to continue without repeated encouragement to seek support
This is because AI must default to maximum safety, even if it feels repetitive or blunt.
Why this matters for your work
If someone ever says: “ChatGPT told me to call Samaritans / go to A&E”
That doesn’t mean:
- They were dismissed
- They weren’t listened to
It means the system correctly identified immediate risk. In many ways, ChatGPT behaves like a very cautious MHFA who always escalates.
I hope that was helpful for you, it’s been extremely insightful and comforting to know this is how AI is responding to such a serious situation. As ChatGPT mentions, AI can not replace a read human, to find out about services local to your area, be download the ‘Hub of Hope’ App or visit: https://hubofhope.co.uk/

What’s coming up?
CHRISTMAS!

It can be a frantic time of year, perhaps giving ourselves a hard time if we haven’t achieved all the 2025 goals, getting ready for Christmas, having an Instagrammable worthy looking home and getting all the presents wrapped!
Yes – that’s usually me! However, unusually for me, I haven’t given it much thought this year. I used to put a lot of pressure on myself for a perfect Christmas and a special day. In reality, I would become extremely stressed and when something went wrong it would have really bothered me for the rest of the day! Wendy, why!
Over the last few years my relationship with Christmas has changed. It’s magical and I absolutely love the lead-up, however I try to adopt a stress-free approach (if my husband, friends or parents read this, they will disagree and say I’m still super stressy!)
We need to create some space in the run-up to Christmas. Here are three suggestions to help create what we might need:
- Enjoy the cool air against our skin!
Get out and get some fresh air, just for 5 minutes, stand, sit or take a 5-minute
walk, during this time, take some deep breaths and feel the crispness of the air.
Try it and thank yourself after!
- Plan ahead.
- What do you need to buy, make, create, do, visit, shop, prepare?
- Make a list.
- Ask yourself, do you really need to do everything on this list?
If it’s a yes, how and when will you do it? Can you cross some stuff off or ask someone else to do it?
- Plan your activities over the four weeks leading up to Christmas. It will become more manageable than trying to cram it all in during the Christmas week/eve!
- Remember to add in some space to relax and rest too! If you don’t look after yourself, it will be even harder to get it all done.
- You can say no!
You read that correctly! If you’re not up for going out for that drink, meal, social event, that’s ok. You can politely decline the invite. Thank the person for the invite, you can say it’s really kind of them to think of you during this festive period, however, I’m sorry, I’m not able to fit this in or I’m honoured you asked me, but I simply can’t.
Enjoy your Christmas and New Year, your way!

What’s new?
Mel Robins, the author of the Let Them Theory released a podcast this week on making 2026 the best year – take a listen here: https://www.melrobbins.com/episode/episode-351/
It also comes with a 2026 workbook that is a free download – follow this link: https://www.melrobbins.com/bestyear/
I’ve listened, now it time to do the work … exciting times ahead!

Garrett Learning creates welcoming, memorable, and learner-focused learning experiences to reach individual and business goals. Book a discovery call with us to see how Garrett Learning ( www.garrettlearning.co.uk ) can help:
- Lunch and learn workshops
- Leadership and development sessions
- MHFA England Programmes Open courses
- Bespoke training
- 1:1 Mentoring/Coaching
- The Work Retreat
- Become a Workplace Wellbeing Champion
Book a chat with Wendy here: https://scheduler.zoom.us/garrettlearning/1-1-cuppa-and-chat
We (Wendy and her growing team!) are here for you when you need us. We are here to hear you! We are kind in nature and open to hearing everyone’s point of view. Our training and overall learning experiences are built to ensure you feel comfortable and can be yourself.

If you want to discuss your future plans, I’d love to hear them! Get in touch!
m: 07859 878 599
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